Question 1

How quickly can you fix my broken springs?

Accepted Answer

We understand that a broken garage door spring is an urgent issue that can leave your vehicle trapped or your home unsecured. Our certified technicians typically respond within 60-90 minutes for emergency spring repairs throughout our service area. We stock the most common spring sizes on our service vehicles, allowing us to complete most spring replacements in a single visit, usually within 1-2 hours. For standard appointments, we can often schedule same-day or next-day service. Our springs come with a 10-year warranty, and we always replace springs in pairs to ensure balanced operation and prevent the second spring from breaking shortly after.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs are under tremendous tension and have a limited lifespan, typically rated for about 10,000-15,000 cycles (one cycle = one open and close). The most common causes of spring failure include: 1) Normal wear and tear - springs weaken over time and eventually break. 2) Rust and corrosion - moisture causes springs to deteriorate faster, which is why we recommend annual maintenance including lubrication. 3) Poor maintenance - springs that aren't regularly lubricated wear out faster. 4) Extreme temperature changes - Connecticut's cold winters cause metal to contract, adding stress to springs. 5) Improper spring size - if your springs weren't properly matched to your door weight, they'll fail prematurely. 6) Manufacturing defects - rarely, springs can have flaws that cause early failure. Regular maintenance can extend spring life by 3-5 years.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes, we offer flexible financing options to make your new garage door installation affordable. We've partnered with trusted financing providers to offer plans including: 0% interest for 12 months on approved credit, low monthly payment plans extending up to 60 months, and no money down options for qualified buyers. A new modern garage door is one of the best home improvement investments you can make, offering up to 97.5% return on investment according to Remodeling Magazine. We carry a wide selection of carriage-style, contemporary, and traditional doors from top manufacturers like Clopay, Amarr, and Wayne Dalton. Our design consultants can help you choose the perfect door for your home's style and provide a detailed quote with financing options during your free consultation.

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